Someone who picks up.
Updates, backups, security patching, uptime monitoring and content changes — on a plan with a response time you can actually rely on.
Overview
Websites decay quietly.
Nothing announces itself. Plugins fall behind, certificates expire, forms silently stop sending, image folders bloat and the contact page has last year’s phone number. The site keeps loading, so nobody looks — until a customer mentions it.
Our maintenance plans cover the mechanical work (updates, backups, security, monitoring) and a monthly allowance of change requests for the human work — new pages, offers, price updates, content edits.
You get a monthly report showing what was updated, what was fixed and what we recommend next.
What we provide
Everything the build actually needs.
Core & plugin updates
Applied on staging first, with a rollback path if something breaks.
Backups & recovery
Automated offsite backups with tested restores — not just backups that exist.
Security & hardening
Patching, malware scanning, firewall rules and access hygiene.
Uptime & error monitoring
Alerts when the site goes down or forms stop submitting.
Performance checks
Monthly Core Web Vitals review with fixes applied inside the plan.
Content change requests
A monthly allowance for edits, new sections and small pages.
Key features
What you get shipped.
- Staging environment for every change
- Automated daily or weekly backups
- SSL and domain expiry monitoring
- Form submission and email deliverability checks
- Broken link and 404 monitoring
- Security patching and malware scans
- Monthly performance and uptime report
- Defined response times for urgent issues
Technology stack
Tools we actually use.
Process
How the work runs.
Onboarding audit
Access, hosting, current health, risks and quick wins.
Stabilise
Backups, monitoring, updates and security brought to a known-good baseline.
Routine cycle
Scheduled updates and checks applied on staging first.
Change requests
Your monthly allowance used on content and improvements.
Report
A monthly summary of work done, incidents and recommendations.
Industries served
Sectors we know the constraints of.
Relevant work
Projects in this space.
Why EHUB
Why teams keep us on the project.
Response times, in writing
Urgent issues have a defined turnaround, not a best-effort promise.
Staging first
Updates are tested before they touch your live site.
Any platform
WordPress, Shopify, WooCommerce or custom builds — including sites we did not build.
Visible value
Monthly reporting so you can see exactly what the plan bought.
FAQs
Frequently asked.
Do you maintain websites you did not build?
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Yes. We begin with an onboarding audit, fix the immediate risks and then move to the routine cycle.
What if the site goes down at night?
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Monitoring alerts us automatically. Response windows depend on the plan you choose, and are agreed in writing.
Are content changes included?
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Each plan includes a monthly allowance of change requests. Larger work is quoted separately before we start.
Do I still need maintenance on Shopify?
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Yes — different work. Shopify handles the platform, but apps, theme code, speed and merchandising still need attention.
Stop worrying about the website.
Tell us your platform and we will propose a plan sized to how often the site actually changes.
PARTNERS, PLATFORMS & PROFESSIONAL NETWORKS
